INSIGHTS & PRACTICE

Ideas for change.

Practical guides to business-process automation: from the first assessment to measurable results.

479 publications

AI and digital implementation

SLA and managed services: service standards 

An organization's IT infrastructure unexpectedly fails, and the responsible specialist is on vacation. This situation requires clear service standards that ensure uninterrupted operation and rapid incident response.

Governance, risk and controls

Zero Trust architecture and corporate network protection 

Traditional network perimeter security approaches are no longer sufficient for modern cyber threats. Zero Trust architecture offers a radically new approach focused on continuous verification and access minimization, regardless of user or device location.

AI and digital implementation

Digital transformation in the public sector 

Government agencies often face challenges with outdated systems and inefficient processes. This article explores how technology can revolutionize service delivery.

Processes and operating model

BPM and corporate process automation 

Process optimization and automation are critical for modern businesses. This article examines key aspects of BPM and practical implementation scenarios.

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