INSIGHTS & PRACTICE

Ideas for change.

Practical guides to business-process automation: from the first assessment to measurable results.

479 publications

AI and digital implementation

FinOps and cloud cost management strategies 

Uncontrolled cloud spending can consume up to 30% of a company's IT budget. FinOps offers a framework for optimization, combining financial accountability with engineering expertise.

AI and digital implementation

VoIP and AI communications in business: what's relevant in 2026 

When a large financial institution's call center faces peak loads, traditional telephone systems can become a bottleneck. Integrating VoIP and AI solutions not only scales call handling but also personalizes customer interactions, optimizing resources and enhancing service quality.

Data and management metrics

Data integration and MDM for large organizations 

The challenge of disparate data and the absence of a single source of truth for key entities is critical to business efficiency. System integration and MDM are key to resolving this.

Documents and management decisions

Electronic Document Management 2026: AI-assistants and archiving automation 

The integration of artificial intelligence into electronic document management systems, particularly Megapolis.DocNet, opens new opportunities for automating routine tasks, enhancing efficiency, and improving information security. This enables a reevaluation of approaches to archiving and corporate

Governance, risk and controls

Zero Trust and its role in hybrid infrastructure protection 

In today's threat landscape, where security perimeters are blurred, traditional infrastructure protection approaches are insufficient. The Zero Trust principle offers a radically different approach based on continuous trust verification.

Processes and operating model

UnityBase platform: capabilities and use cases 

How UnityBase helps solve complex business challenges, accelerate development, and create customized enterprise solutions for the public sector, finance, and industry.

Governance, risk and controls

Hybrid infrastructure: balancing security and flexibility 

When a major bank decided to migrate part of its critical financial operations to the cloud, it faced a dilemma: how to ensure regulatory compliance and a high level of security while retaining the benefits of cloud services' flexibility and scalability? This is a classic scenario illustrating the c

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